Dollmob Privacy Policy

Dollmob collects information you provide directly, information generated through your use of the Service, information from content you upload or submit, and limited information from third-party services.

Dollmob may use information to:

• Provide, operate, and maintain the Service.
• Create and manage accounts.
• Authenticate users.
• Verify email addresses.
• Provide profiles, closets, listings, wiki features, comments, reactions, messages, search, and other Service features.
• Display User Content in the places users choose to make it available.
• Process uploaded content, including thumbnails, formatting, resizing, labels, and visibility controls.
• Detect, blur, label, restrict, or moderate sensitive visual content.
• Enforce the Terms of Service and Community Guidelines.
• Investigate reports, abuse, spam, scams, fraud, harassment, security issues, or unlawful activity.
• Provide user controls, privacy settings, and content preferences.
• Respond to support requests.
• Communicate with users about account, security, policy, or Service matters.
• Improve, debug, secure, and develop the Service.
• Measure usage and performance.
• Maintain backups, logs, audit records, and security records.
• Preserve marketplace feedback and moderation history where reasonably necessary for user safety, trust, fraud prevention, and enforcement.
• Comply with legal obligations.
• Protect Dollmob, users, and others.

Dollmob does not use User Content in advertising, sponsorships, promotional materials, or off-platform marketing without separate permission.

Dollmob does not use private messages for advertising targeting.

Dollmob may support the Service through donations, sponsorships, paid placements, or advertising.

Dollmob’s advertising approach is intended to be community-relevant and clearly labeled. Advertising should not be confused with user-generated content, community posts, wiki entries, listings, messages, or personal recommendations.

Dollmob will not use User Content in ads, sponsorships, promotional materials, or off-platform marketing without separate permission.

Dollmob will not knowingly display advertising that is unsafe, harmful, deceptive, or irrelevant to the Service’s audience.

Dollmob does not sell personal information for cross-context behavioral advertising.

Dollmob does not use private messages, reports, moderation status, sensitive content settings, or highly sensitive personal information for advertising targeting.

Dollmob may use automated tools to operate, secure, moderate, improve, or maintain the Service. These tools may assist with spam detection, abuse detection, fraud prevention, content labeling, profanity filtering, sensitive visual content detection, search, recommendations, accessibility, or similar Service functions.

Dollmob does not use User Content, private messages, listings, wiki contributions, uploaded images, or Service data to train third-party artificial intelligence models without separate permission.

Users and third parties may not scrape, harvest, download, extract, or use User Content, Community Contributions, Service data, listings, images, text, metadata, or other materials from the Service to train, fine-tune, develop, evaluate, improve, or operate artificial intelligence models, machine learning systems, datasets, or similar automated tools without Dollmob’s express written permission.

Dollmob may share information in the ways described below.

Dollmob does not claim ownership of your User Content.

Dollmob does not use User Content in advertising, sponsorships, promotional materials, or off-platform marketing without separate permission.

Dollmob does not sell personal information for cross-context behavioral advertising.

Dollmob does not use private messages for advertising targeting.

Dollmob does not directly process marketplace payments unless this Privacy Policy is updated to say otherwise.

Dollmob does not knowingly allow children under 13 to create accounts or use the Service.

Dollmob does not authorize users or third parties to use Service data or User Content to train artificial intelligence models without express written permission.

Dollmob does not publicly expose deleted users’ email addresses or phone numbers.

Depending on the features available, you may be able to:

• Access and update account information.
• Change profile information.
• Delete certain content.
• Adjust privacy settings.
• Adjust content visibility settings.
• Control sensitive content display or blur settings.
• Manage notification preferences.
• Enable or disable two-factor authentication.
• Block or mute users.
• Report content or users.
• Appeal certain moderation actions.
• Delete your account.
• Request access, correction, deletion, or export of certain information.

Some information may not be fully deleted if Dollmob needs to retain it for legal, safety, security, fraud prevention, moderation, backup, dispute resolution, marketplace integrity, or operational reasons.

Public Community Contributions may remain available after account deletion where removal would disrupt the accuracy, continuity, safety, usefulness, or integrity of community resources. Dollmob may anonymize or de-identify those contributions instead of removing them.

When an account is deleted, Dollmob may remove, hide, scrub, anonymize, or de-identify public account information such as display name, profile text, avatar, bio, and other public-facing fields where reasonably practicable. Dollmob will not expose a deleted user’s email address or phone number.

Dollmob may permanently retain usernames, marketplace feedback, moderation reports, and records of moderation actions taken against the account where reasonably necessary to preserve marketplace trust, prevent fraud or abuse, enforce rules, maintain accurate safety records, resolve disputes, comply with law, or protect Dollmob, users, or others.

Dollmob keeps information for as long as reasonably necessary to provide the Service, maintain accounts, display content, operate community features, enforce policies, comply with law, resolve disputes, prevent abuse, maintain security, and preserve community resources.

Retention periods may vary depending on the type of information, the reason it was collected, account status, legal obligations, safety needs, moderation needs, marketplace integrity needs, and backup schedules.

Examples:

• Account information may be kept while your account is active.
• Public content may remain available until deleted, removed, or archived.
• Private messages may be retained as needed to provide messaging and support moderation, safety, or legal requirements.
• Reports and moderation logs may be retained to enforce rules, prevent repeat abuse, and protect users.
• Marketplace feedback may be retained to preserve marketplace trust, prevent fraud, and help users evaluate transaction history.
• Usernames associated with marketplace feedback, reports, or moderation actions may be retained to preserve accurate safety and trust records.
• Security logs may be retained to detect, investigate, and prevent unauthorized access or abuse.
• Backups may retain deleted information for a limited period before being overwritten.
• Community Contributions may be retained to preserve public knowledge resources.

Dollmob uses reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No online service can guarantee perfect security. You are responsible for using a strong password, protecting your login credentials, enabling available security features, and avoiding the sharing of sensitive information through the Service.

If you believe your account or information has been compromised, contact Dollmob at [email protected].

Dollmob may be accessed by users from different countries. Information may be processed and stored in the United States or other locations where Dollmob or its service providers operate.

By using the Service, you understand that your information may be processed in locations that may have privacy laws different from those in your country.

Dollmob is intended for users who are at least 13 years old.

Users under the age of majority where they live should use Dollmob only with the permission and supervision of a parent or legal guardian.

Dollmob does not knowingly collect personal information from children under 13. If Dollmob learns that it has collected personal information from a child under 13 without appropriate consent, Dollmob will take reasonable steps to delete that information.

Users must be at least 18 years old to create listings, offer items for sale or trade, arrange transactions, or use marketplace-related features.

Parents or guardians who believe a child under 13 has provided personal information to Dollmob may contact Dollmob at [email protected].

Dollmob is not intended for storing or sharing highly sensitive personal information.

You should not submit highly sensitive personal information through the Service, including:

• Government identification numbers.
• Financial account information.
• Payment card numbers.
• Passwords.
• Authentication codes.
• Private addresses, except where reasonably necessary for a user-to-user transaction handled outside Dollmob.
• Medical or health information.
• Information about minors that is not necessary to use the Service.
• Any information you would not want another user or unauthorized person to access.

If Dollmob receives highly sensitive information that is not necessary to provide the Service, Dollmob may delete, restrict, or remove it.

Dollmob may provide listing and community features that help users describe items, share availability, provide feedback, or connect with each other.

Dollmob does not process payments, hold funds, provide escrow, ship goods, verify transactions, calculate taxes, provide insurance, or resolve payment disputes.

Users who complete transactions through third-party services are responsible for reviewing those services’ privacy policies and terms.

Users should be cautious about sharing personal information with other users. Dollmob cannot control what another user does with information you choose to share with them.

Marketplace feedback and related account identifiers may be retained even after account deletion where reasonably necessary to preserve transaction history, marketplace trust, fraud prevention, dispute resolution, or user safety.

If you report content, report a user, appeal a moderation decision, or communicate with Dollmob about trust and safety issues, Dollmob may collect and retain information related to the report or appeal.

This may include the reported content, account information, username, messages, evidence, timestamps, moderator notes, enforcement actions, and related communications.

Dollmob uses this information to investigate issues, enforce rules, prevent repeat abuse, improve moderation, protect users, and maintain records.

Dollmob may not disclose all moderation records to users if doing so would compromise privacy, safety, security, abuse prevention, legal obligations, or enforcement.

Moderation reports and records of actions taken against an account may be retained even after account deletion where reasonably necessary to enforce rules, prevent abuse, preserve safety records, or protect Dollmob, users, or others.

Dollmob may provide a public wiki or community knowledge base.

Wiki contributions and other Community Contributions may be publicly visible and may remain available after account deletion if removal would disrupt the continuity, accuracy, history, usefulness, or integrity of the knowledge base.

Dollmob may preserve, edit, reorganize, moderate, remove, anonymize, or de-identify Community Contributions where reasonably necessary to maintain the knowledge base.

Dollmob’s goal is to support continuity and user control.

If Dollmob shuts down, Dollmob will make reasonable efforts to notify users and provide time to export available account content where reasonably practicable, subject to technical, legal, safety, security, operational, and financial constraints.

Dollmob may prioritize preserving or exporting public community resources, such as wiki content, where reasonably practicable.

Depending on where you live, you may have legal rights regarding your personal information, such as the right to:

• Access personal information.
• Correct inaccurate personal information.
• Delete personal information.
• Export or receive a copy of personal information.
• Object to or restrict certain processing.
• Opt out of certain types of sharing or advertising.
• Limit certain uses of sensitive personal information.
• Appeal a privacy request decision.

To make a privacy request, contact Dollmob at [email protected].

Dollmob may need to verify your identity before fulfilling a request. Dollmob may deny or limit requests where permitted by law, including where information must be retained for security, legal, moderation, fraud prevention, marketplace integrity, dispute resolution, or operational reasons.

Dollmob will not discriminate against users for exercising privacy rights.

If California privacy laws apply to Dollmob, California residents may have additional rights regarding personal information.

Dollmob may collect the following categories of personal information, depending on how you use the Service:

• Identifiers, such as username, email address, IP address, and account identifiers.
• Account and profile information.
• Commercial or marketplace-adjacent information, such as listings, item descriptions, prices, transaction-related communications, marketplace feedback, and related reports.
• Internet or electronic activity information, such as log data, device information, pages viewed, and feature usage.
• User-generated content, such as photos, comments, wiki contributions, listings, and messages.
• Approximate location information derived from IP address.
• Inferences or labels generated for safety, moderation, personalization, content controls, or Service operation.
• Sensitive personal information, only if you choose to provide it or where necessary for security, age-related eligibility, or legal compliance.

Dollmob does not sell personal information for cross-context behavioral advertising.

Dollmob does not use sensitive personal information to infer characteristics about users for advertising.

To exercise California privacy rights, contact Dollmob at [email protected].

Dollmob is not intended to collect medical, health, or consumer health data.

Users should not submit medical information, health information, or highly sensitive personal information through the Service.

If Dollmob receives health-related information that is not necessary to provide the Service, Dollmob may delete, restrict, or remove it.

Dollmob may update this Privacy Policy from time to time.

If Dollmob makes material changes, Dollmob will provide notice by posting the updated Privacy Policy, updating the “Last Updated” date, or using other reasonable notice methods.

Your continued use of the Service after the updated Privacy Policy becomes effective means you acknowledge the updated Privacy Policy.

Questions or requests about this Privacy Policy may be sent to:

Privacy Contact: [email protected]

Security Contact: [email protected]